Find answers to our most commonly asked questions below. Search for questions or contact us for your queries.
Yes! You’ll receive free product samples—no cost, no hidden fees, and no obligation to buy anything.
We understand that free products may sound too good to be true. But we assure you that eRuchi partners with real brands that want to introduce their products to new audiences. Follow us on social media and check out our updates as we grow!
eRuchi serves as a bridge between consumers and brands. We connect you with products we believe you'll love, while brands pay us a service fee for facilitating this connection with engaged and curious consumers like you. We do this while maintaining strict consumer data privacy—brands never have access to identifiable data of individuals who receive their samples.
Just fill out our quick survey on the website. It only takes a few minutes!
No catch, no hidden charges. You’ll never be asked to pay for samples or shipping. We simply connect you with brands looking for genuine product samplers.
Reviews are completely optional! But if you love (or don’t love) a product, your feedback helps brands improve and create better products.
We only ask for information relevant to matching you with the right products, such as your interests and basic details like name, location, and email.
Your data may be used to derive market analytics to be shared with brands, similar to insights available on social media platforms. However, an individual's personal, identifiable data is never shared and we make sure that your privacy is always protected.
Product sampling is a new concept in Nepal, and we’re one of the first to do it with absolutely no strings attached. eRuchi is growing fast, and you’ll be seeing a lot more of us soon!
eRuchi is operated by E. Ruchi Pvt. Ltd. We work directly with brands to make sampling possible and are committed to providing an authentic experience.
We match products to your interests based on your survey responses. Our goal is to send you samples that fit your preferences and lifestyle.
You won’t need to choose specific products. Instead, we carefully select and send samples that align with your interests based on your profile.
It varies depending on availability and product matches. We’ll notify you once you’ve been selected for a sample, so keep an eye on your inbox!
It depends on how well your profile matches with brands. The better the match, the more likely you are to receive samples.
No, but we ensure that the samples you receive align with your interests.
Yes! You can opt out of receiving samples whenever you want.
No, we respect your inbox! We’ll only contact you when it’s relevant—such as when you’re selected for a sample.
You can receive snacks, beverages, personal care items, and other lifestyle products that match your interests. We work with brands that meet our quality standards.
It depends on the brand. Some samples are full-sized products, while others are trial versions designed to give you a taste before committing.
Yes! We only work with brands that provide authentic, well-labeled, and properly stored products. We ensure all items meet safety and quality standards.
You can share them if you’d like! However, we recommend trying them yourself since they’re matched to your interests.
That’s completely fine! Your feedback helps brands improve and send better-matched products in the future.
Yes! You can update your interests once every two months to make sure you keep receiving samples that match your changing tastes.
Absolutely! The more, the merrier. Sharing great discoveries is what we’re all about. In fact, when you refer friends, you earn Ruchi Credits, which boost your chances of receiving more exciting samples.
Ruchi Credits are our way of rewarding engaged users and increasing their chances of receiving premium samples. You earn Credits by accepting and reviewing samples, referring friends, making purchases, and participating in surveys. The more active you are, the more Credits you accumulate—boosting your priority in future sampling campaigns.
Yes! If you're a brand interested in partnering with us, reach out through our website or email us.
You can reach out to us via our email at support@eruchi.com.np or social media pages. We’re happy to help!